Costa Ricans are happy workers according to the Global Workforce Happiness Index, which ranked Costa Rica as the third country with the happiest workers in the world.
Our country took the third place with a score of 31.98 in terms of employee’s happiness, along with developed countries such as Belgium, which leads the ranking with 33.41 points followed by Norway that got the second place, with a score of 32,32.
The study surveyed 250,000 professionals in 55 countries, and they were asked to rank based factors such as for how long they planned to stay in their current jobs, the likelihood of recommending their current employer and the possibility of moving on to a different company in the near future.
According to another study performed by Gallup, tourism in Costa Rica is an important pillar to build a friendly and stable work environment.
In regards to the characteristics of the work force, the country has 2.06 millions of employed people which represents an occupancy rate of 55.4%, of that 1.28 millions are men and 779,000 are women.
Where do the unsatisfied employees work?
The study also found that the unhappiest employees belong to the sectors of health, media, advertising, engineering, manufacturing and retail. While the happiest workers are in the legal, insurance and education sector.
The study, developed by the firm Universum, estimates that in the next three years about 192 million employees will leave their jobs because they were not satisfied, representing an increase of 45 million in regards to the study of 2012.
The figures show that the workforce is increasingly worried to keep jobs in which they feel satisfied. Leaving behind the old philosophy that the employee must sacrifice everything for their work, instead now the employee seeks a more reciprocal relationship, in which the employer must also give up some things to satisfy the employee.
The analysis also points out that younger employees, especially those who belong to the generation of millennials, are the ones who want to move on to a different job. So, the study raises the challenge to the employers to know very well the needs of these new generations to successfully implement solutions that enable them to acquire and retain young talent.
“The ability to recruit and retain top talent is critical to achieving competitiveness and innovation (…) employers should pay close attention to the satisfaction and loyalty to position the organization as an attractive place to work,” concludes Universum.